Cookies Policy

Last updated: 2024

This Cookies Policy explains how Naluve ("we", "us", "our") uses cookies on our website. It should be read alongside our Privacy Policy and is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR), as enforced in the United Kingdom by the Information Commissioner's Office (ICO).

Naluve provides IT support services to small businesses, and this site is operated to inform visitors about those services. We take a minimal approach to cookies: we do not use tracking, analytics, or profiling cookies of any kind.

1. What Is a Cookie?

A cookie is a small text file placed on your device when you visit a website. Cookies allow a site to recognise your device and, where relevant, remember choices you have made. Cookies can be "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a set period.

2. The Only Cookie This Site Sets

Naluve's website sets exactly one cookie. No other cookies, scripts, trackers, or third-party tags are placed on this site outside of what is described below.

Cookie Name Purpose Duration Type
gdpr_consent Stores your cookie consent choice so we do not have to ask again on every visit. 1 year Essential

We do not use Google Analytics, Yandex Metrica, VK Pixel, session identifiers, CSRF tokens, or any other tracking, statistics, or security cookies. If any such technology is introduced in future, this policy will be updated in advance and your consent will be sought where required.

3. Essential vs Optional Cookies

Under UK data protection law, cookies are generally divided into two categories:

4. Advertising Measurement on the Confirmation Page

Naluve does not run advertising or marketing cookies across the general website. The only exception is a limited advertising measurement mechanism that may activate on the order or enquiry confirmation page, and only after you have given consent via the cookie banner. This mechanism is used solely to measure the effectiveness of advertising that led to your enquiry or order, and it is not active on any other page of the site.

If you decline consent, this measurement does not run, and no advertising-related cookie or tag is set on the confirmation page or anywhere else.

5. How Your Consent Is Recorded

When you first visit our website, a cookie banner asks whether you accept cookies. Your response is stored in the gdpr_consent cookie for one year. This allows us to remember your choice and avoid repeatedly asking you the same question on every visit within that period.

6. How to Change or Withdraw Your Consent

You can change your mind about cookies at any time using either of the following methods:

7. Your Rights Under UK Law

As a UK-based visitor, you have rights under the UK GDPR regarding any personal data processed in connection with cookies, including the right to withdraw consent at any time, the right to be informed, and the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

8. Contact Us

If you have any questions about this Cookies Policy or wish to exercise your rights, please contact us:

We may update this Cookies Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.