Below is the full list of the ten services we currently offer to small businesses across Newcastle upon Tyne. Each entry lists the fixed price and what is included, so you know the terms before you call. Since 2019 we have completed 623 jobs for 490 clients across 3 districts, and 133 of them have booked us a second time.
We install and configure office networks, including routers, switches, and structured cabling for small premises. This covers wired and Wi-Fi setup for up to 15 devices, network naming, and basic firewall rules. Suited to businesses moving into a new office or replacing outdated equipment. We test signal strength in every room and document the layout for future reference.
£320A structured review of your current defences: firewall rules, password policies, antivirus coverage, and access permissions across staff accounts. We produce a written report listing weak points ranked by risk, along with recommended fixes. Typically takes half a day for an office of up to 12 workstations. No changes are made without your sign-off first.
£180Moving email, files, and shared drives from local servers or old accounts to a cloud platform of your choice. Includes data transfer, permission mapping, and a test period before the old system is switched off. Priced per project depending on data volume; £450 covers a typical small office migration of under 200GB with staff handover included.
£450A one-hour remote session for software errors, slow machines, printer issues, or email problems. We connect via screen-sharing after a short phone call to confirm the issue. Most requests during business hours get a reply within 2 hours. Good for single-user problems that do not need someone on site.
£45A technician travels to your address in Newcastle upon Tyne or one of the two neighbouring districts we cover, for hardware faults, cabling faults, or setups that cannot be done remotely. The callout fee covers the first hour on site; further time is billed separately if the job runs long. Booking is done by phone or through the contact form.
£60Configuration of business email accounts, spam filtering rules, and basic phishing protection for your domain. Includes setup for up to 10 mailboxes and a short guide on spotting suspicious messages, sent to your team afterwards. Ideal after a spam incident or when hiring new staff who need accounts opened quickly.
£40Scheduled monthly checks on your physical or virtual server: backup verification, software updates, disk health, and log review. We flag issues before they cause downtime rather than waiting for a breakdown call. This price covers one server per month, with a written summary sent after each visit.
£280We review your existing backup system, whether local drives or cloud storage, and confirm files are actually recoverable, not just copied. Includes one test restore of sample files during the visit. Many small businesses find gaps here they were not aware of until we run this check.
£35Installation and configuration of new computers, printers, or scanners, including driver setup and shared access across the office network. Old equipment can be wiped and repurposed or disposed of properly. Covers up to 3 devices per visit; larger rollouts are quoted separately based on device count.
£150A 20-minute phone consultation for quick questions: software choices, minor errors, or advice before buying new equipment. Not every issue needs a callout or remote session, and this option keeps costs down for small queries. Booked in advance through the contact form during business hours.
£25Tell us what you need and we will confirm the price and timing within 2 hours.
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